Important Customer Information

 

Prices and Shipping Costs

All prices exclude shipping costs. Shipping costs are calculated based on the weight of the products ordered and chosen delivery method. All shipping costs will be displayed before you finalize your order.

Sales Agreement

All products, services and prices shown in our online shop are not legally binding. After entering all personal contact information and by clicking the "order now" button on the order confirmation page, the order is considered binding. You will receive order confirmation immediately after the order process has been completed. The sales agreement is valid as soon as the delivery confirmation is sent. If you do not receive confirmation or the actual delivery within two (2) weeks, you are legally no longer bound to your purchase.

Terms and Conditions

All Terms and Conditions are presented on the on this web site and may be downloaded. Order data and the Terms and Conditions are also part of our order confirmation e-mail, which we send to you after the order processing has been completed.

Delivery

All orders received and paid for before 3.30pm will be dispatched that working day providing they are in stock.

Orders received and paid for after 3.30pm will be dispatched the next working day.

Cancellation

You may withdraw from the sale within two (2) weeks without any justification, as long as you send your cancellation in writing (letter, fax, e-mail) or if you return the goods to us.  .The time frame for the return of goods begins when you have received the goods. Please send the goods to:

Ohm supplies Ltd

Unit 52-54

Farriers Way Ind. Est

Netherton

Liverpool

Merseyside

L30 4XL

The buyer is responsible for all shipping costs related to the return of the goods.

Please note our current company Terms and Conditions.

Warranty

The warranty applies based on current statutory provisions. Additional information about manufacturers warranties can be found on the product pages or in the product manuals.

We are available on during the week from Monday to Friday 9:30 to 16:30 at following number: +Country code 0871 700 1433 or at sales@ohmsupplies.co.uk